Apex Servers Terms of Service
Welcome to Apex Servers! By accessing or using our hosting services, websites, or client area, you agree to be bound by the following Terms of Service. Please read them carefully before purchasing or using any of our services.
1. Service Overview
Apex Servers provides hosting infrastructure and related services (including shared, reseller, VPS, and dedicated products where offered). Specific features, SLAs, and acceptable use rules are described on each product page and your order confirmation.
2. Account & Access
Upon signup you receive credentials for the client area and control panel (where applicable). You are responsible for keeping them confidential. You must not share access in ways that exceed your plan or circumvent billing; additional users should use proper subaccounts or separate services where offered.
3. Subscription & Payment
All prices are listed clearly on our website. Payments are processed securely through our billing system. Subscription fees are non-refundable once your account has been activated, except in cases of verified technical failure directly caused by Apex Servers.
4. Free Trial
A free 72-hour trial is provided for first-time users to test the service before purchase. Abuse of trial access (such as creating multiple trial accounts) will result in permanent blocking.
5. Acceptable Use
You agree not to use Apex Servers for illegal activity, spam, malware distribution, or unauthorized resale of our services. We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or policy-violating activity.
6. Service Availability
While we target strong uptime, networking and upstream providers can affect availability. Temporary interruptions may occur due to maintenance or factors outside our reasonable control. Credits or remedies, if any, follow the SLA or terms published for your product.
7. Refund Policy
Once activated, all sales are final. Refunds are only provided in cases where the service fails to work entirely and our support team confirms the issue cannot be resolved within 24 hours. Requests must be made via sales@apexservers.co.uk.
8. Disclaimer
You are responsible for the legality of content and applications you host. Apex Servers may suspend services that violate law or our acceptable use policy.
9. Support & Contact
Our technical support is available 24/7 through our contact form and live chat. For inquiries about your account, please contact us via email at sales@apexservers.co.uk.
10. Changes to These Terms
Apex Servers reserves the right to update or modify these Terms of Service at any time. Continued use of the service after changes implies acceptance of the revised terms.
Last updated: March 29,2026
Website: www.apexservers.co.uk
Contact: sales@apexservers.co.uk